Patient Purchases – Terms and Conditions
1. Introduction
Welcome to Patient Purchases! By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
2. Company Information
Patient Purchases is a New Zealand-based company, founded in 2024. We offer a range of products through our online store, with a focus on quality and customer satisfaction.
3. Ordering and Payment
3.1. Product Availability: All products are subject to availability. We reserve the right to limit the quantity of any product or discontinue any product at any time.
3.2. Order Confirmation: Once an order is placed, you will receive an order confirmation via email. This confirmation does not guarantee product availability.
3.3. Payment: All payments must be made at the time of purchase. We accept major credit cards, PayPal, and other payment methods as indicated on our website.
3.4. Pricing: Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies in our pricing.
4. Shipping and Delivery
4.1. Shipping Times: We strive to process and ship orders as quickly as possible. However, shipping times can sometimes be lengthy, depending on your location and the nature of the product.
4.2. Shipping Costs: Shipping costs are calculated at checkout and vary based on the destination and shipping method selected.
4.3. International Shipping: We ship internationally. However, please be aware of any customs fees or import duties that may apply in your country.
4.4. Delays: Patient Purchases is not responsible for any delays caused by shipping carriers, customs, or unforeseen circumstances.
5. Returns and Refunds
5.1. Return Policy: If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a refund or exchange. The product must be in its original condition and packaging.
5.2. Return Shipping: The customer is responsible for return shipping costs, unless the return is due to a defective product or an error on our part.
5.3. Refund Processing: Refunds will be processed within 7-10 business days after we receive the returned product.
6. Discounts and Promotions
6.1. Patient Discounts: Understanding that shipping times can sometimes be lengthy, we offer significant discounts as a token of appreciation for your patience.
6.2. Promotion Codes: Promotional codes must be entered at the time of purchase and cannot be applied retroactively. They may be subject to additional terms and conditions.
7. Privacy Policy
We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
8. Limitation of Liability
Patient Purchases shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products. Our liability is limited to the maximum extent permitted by law.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of New Zealand. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
10. Changes to Terms and Conditions
Patient Purchases reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
11. Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at [your contact information].
This template covers essential aspects of your business operations, including ordering, shipping, returns, and legal disclaimers. You can customize it further based on your specific needs.